We're approaching the end of the year, time for rest, friends, family, the Festive Season and Summer...
....in Australia and New Zealand!
Firstly, once again, Thank you for your continued support over the past few months since our last newsletter.
We continue to be busy developing our range and adding them to our website. To keep up to date, make sure you check in to our website and are following us on Instagram or Facebook where we share most of our new designs as they are launched almost daily. Don't see something you want? No problem, just ask and we can custom design it, plus if we can add it to our range, we don't charge the custom rate.
We are also pleased to see some of our happy customers recommending us on Facebook groups. This really helps increase our brand awareness and customer endorsements are the best gifts we can receive! so if you do recommend us on-line, or make a referral to us, do let us know and we will reward you with a discount! Just share an image of your recommendation as we aren’t members of all on-line groups! Please also remember to tag us correctly if you are using Instagram or Facebook!
In our decorating tools section, we've added some new items in addition to the silicon mats, shaping tools and alphabet kits that have been popular. We’ve added 2 ranges of brushes as well as a range of sizes of Australian made recyclable packaging bags that have a peel and seal resealable lip, which can of course be sliced off in you are heat sealing or hand tying your cookies.
Various sizes of Australian Made recyclable bags. Peel and Seal resealable lips. Can be sliced off for vacuum sealing.
Artist Brush sets in a set of 6 or 15 for fine finishing work on your fondant icing.
Miniature Cookie and Fondant Cutters
We have also added a product especially for tiny cookie or fondant cutters. These can come with a matching extractor tool to push out your fondant cleanly. Here are some images showing some items and these measure just 10mm across, less than half an inch! and have saved tons of time for repetitive decorating work
Safari Animals including Lion, Tiger, Zebra, Monkey and Giraffe. Crown stamp and a cool Mr Potato Head set to make eating cookies fun!
Of course the big one coming up is Christmas and New Year. Firstly, we will be taking some much needed time off for the week of Christmas and New Year. We will be able to take on-line orders but they won’t be processed until the New Year and they will be processed in the sequence they were received, so be sure to get in early.
Also, we have some fun items for Christmas, some images are here so be sure to check the range in our Christmas section. Throughout December through to Friday 20th, we have a 10% off on our Christmas range with the code “DEC19”
Check out our fun video here which shows our end to end process quite accurately!
SOME REVIEWS FROM YOU
Thank you everyone for your support and reviews, this helps us tremendously. On our website you can post general store comments or specific product feedback. All comments are greatly received, and we love to see customers recommending us in posts when other people are asking for recommendations. Here's just a few....
“I loved the cookie cutter!! It's amazing and just the right size. Also, it came on time and even sooner than I expected. Thank you very much!! :D”
“I have ordered through Cookie Cutter Store twice and had required the customised cutters urgently. Both times the customer service had been excellent. They are fast at responding to your emails, providing you with design proofs and mostly importantly you receive your products very quickly! The products are excellent quality.”
“Absolutely perfect! Exactly what I wanted! Custom ordering was such an easy process with Marie and my order was turned around and delivered really quickly.”
“PAUL AND TEAM IS AMAZING. Hey guys! thank you again for helping me get those cutters in time!! all my clients loved it!!”
"Service was excellent, response was super quick. And the cutters where fantastic...will be back again and will certainly recommend to others."
Our customer’s (YOU!) love of cookies and decorating is what makes our family business fun to run! We don’t just dream up all the ideas ourselves, it comes from inspiration from you all. We are always looking for and responding to your feedback to help us improve and grow so please let us know what we can do better, and how we can serve you better.…
As we run down to the final few weeks where everyone is busy, let us take this opportunity to Thank You for your support this year. Without you, we wouldn’t be here. We wish you a safe, happy and restful holiday season and hope to keep on helping you!